Beyond expectations

We often want to find out ahead of time what’s expected of us — to make sure we don’t fall short and we meet expectations.

When those expectations are lower than anticipated, we can rest easy, relax and do less than we intended without any negative consequences.

There’s nothing wrong with that.

There is another option, though.

Low expectations can be an opportunity to surprise and delight.

Give an unexpected tip, put extra time into that presentation, say something especially kind in an ordinary day.

The results can be better than you ever expected.

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